Terms of Service

Article 1 (Application)

These Terms of Service govern the conditions for using the car rental services provided by SmileDrive Rent a Car ("the Company"). By using our services, users agree to these Terms.

Article 2 (Eligibility)

  • Possession of a valid driver's license
  • Compliance with the Company's rental requirements
  • Compliance with applicable laws and these Terms

Article 3 (Reservations)

Users may make reservations through our website or other designated methods. Any changes to reservation details should be reported to the Company as soon as possible.

Article 4 (Fees and Payment)

Rental fees are those displayed on the website or at the time of reservation. Payment may be made by cash, credit card, or any other method approved by the Company.

Article 5 (Cancellation)

Reservations may be canceled in accordance with the Company's cancellation policy. Cancellation fees may apply, including in cases of no-show reservations.

Article 6 (Use of Vehicles)

  • Users must comply with all traffic laws and regulations.
  • Vehicles must be used responsibly and with due care.
  • Subleasing or lending the vehicle to third parties is prohibited.
  • Use of the vehicle for illegal activities is strictly prohibited.

Article 7 (Accidents and Breakdowns)

In the event of an accident or vehicle breakdown, users must immediately contact the police and the Company and follow the instructions provided.

Article 8 (Insurance and Compensation)

Rental vehicles are covered by the insurance and compensation programs designated by the Company. Details are subject to the applicable insurance terms and conditions.

Article 9 (Prohibited Activities)

  • Driving under the influence of alcohol or drugs
  • Driving without a valid license
  • Dangerous or reckless driving
  • Violations of applicable laws and regulations
  • Unauthorized transfer of the vehicle to third parties

Article 10 (Disclaimer)

The Company shall not be liable for damages resulting from natural disasters, traffic conditions, system failures, or any circumstances beyond the Company's reasonable control.

Article 11 (Personal Information)

The handling of personal information shall be governed by the Company's Privacy Policy.

Article 12 (Amendments)

The Company reserves the right to amend these Terms at any time. Revised Terms shall become effective upon publication on this website.

Article 13 (Contact Information)

e-life Co., Ltd.
SmileDrive Rent a Car
2-4-4 Senzoku, Taito-ku,
Tokyo 111-0031, Japan
TEL: 03-6689-8116
Email: info@smiledrive-rentacar.com